The constraint
Clinics ran on disconnected tools. Leadership wanted forecasting, but security and privacy constraints ruled out naive AI pilots.
Healthcare · Multi-clinic healthcare group
Operations intelligence without putting patient data at risk
An internal platform that predicts no-shows and balances clinician load while keeping PHI inside a controlled boundary.
What we did
- 01. Defined a narrow, high-value use case: no-show risk and rostering
- 02. Designed a private data plane with role-based access and audit logs
- 03. Built models that operators could override, not black boxes
- 04. Rolled out clinic by clinic with training and fallbacks
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